Custom Software - Order Tracking

Whether your business is in construction, cosmetics or cars (and everything in between!) the chances are that every day you will use some kind of project management tool. Be it sticky notes all over a cupboard or an off the shelf app, all businesses need to keep track of what’s going on and where. Let’s be honest, it can all get a bit chaotic, but it doesn’t need to. We build customized project management apps and software which take care of all the hard work for you, so you can concentrate on what’s really important – making your business the best it can be!

What is Project Management Software

Ultimately whatever you need it to be! But at it’s core a well designed project management tool should encourage effective collaboration and keep track of progress, while clearly defining individuals or departments tasks and responsibilities. At YOPLA we work with you to establish exactly what that looks like for your business so that we can build a logical, intuitive system which is simple to follow and specific to your requirements.  

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Some companies find that integrating checklists into their app works well for ensuring that important steps aren’t missed, while others like the option to upload documents at specific points or allocate people to certain jobs within a project. Even within the same industries the way individual businesses operate can be staggeringly different.

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Off the shelf solutions require businesses to adapt to use them; we’ve found that simply doesn’t work. We build project management solutions around the way you already do things so they’re readily incorporated and accepted by users, making a real difference to the way businesses run.

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So what are the benefits?

Better Collaboration

75% of project specialists believe that the use of project collaboration tools will increase productivity. Particularly when projects are managed over multiple departments it can be extremely difficult to communicate effectively. By keeping everything in a centralised place everybody involved can easily check project status and assign tasks accordingly. No more crossed emails or chasing Joe around the building – its all managed within the app!

Remote Working

The last few years have seen a lot of changes in how businesses operate with many staff now opting for flexible hours or work from home days. Effective project management tools enable productivity to be unaffected as updates can be made and seen from literally anywhere. Customers experience is seamless and employees are unrestricted by when and where they can work.

Effective Delegation

Many projects require considerable input from multiple parties. This can cause confusion as to responsibilities and in many cases tasks either being duplicated or missed entirely. Custom project management software prevents this by enabling managers to assign roles or duties to specific individuals ensuring that all elements have been completed by the necessary people. It’s simple to check on the status of a job or project, and identify where resources need to be allocated.

Risk Mitigation

If projects aren’t managed with the right tools there’s no real visibility as to how they’re being completed. This means that if there are key person dependencies, or corners being cut it’s unlikely you’ll know about them. By identifying tracks you’re setting out processes that can be followed time and time again meaning that everybody involved has a clear understanding of expectations and delivery. If you have unexpected absence or increase in orders you know where there are potential bottle necks and you can plan for them in advance.

Successful businesses use great tools, and here at YOPLA we’re here to make sure that your software is supporting you in being the very best you can be. Ge in touch today to have a chat about custom project management software and how we can build your business exactly what it needs to thrive.

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On-Site Reporting Software

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The Client

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ERS Remediation Ltd. A specialist site investigation and environmental remediation contractor based in Glasgow, serving the whole of the UK.

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Trusted by the likes of Aldi, Bellway, Persimmon, Total and Diageo, ERS are experts in developing site specific solutions to complex problems associated with brownfield land, derelict sites, contaminated soil and groundwater.

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www.ersremediation.com

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The Issue

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The client was using excel forms to record and document the presence of invasive weeds onsite. This was proving problematic with users encountering difficulties including poor readability and data entry repetition. Additionally, the spreadsheets required significant administration to be of use.

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ERS approached YOPLA Ltd with the intent of developing a web-based app which could be easily used on site.

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The Solution

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Digitising the Excel spreadsheets involved significant consideration of how the app would be used and it was crucial that it displayed well on varying screen sizes rendering it accessible on any device.

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After looking at the current process we simplified the stages so that it was an easy to follow, click through application which required little training to understand and implement.

In addition to inputting information, the new application allows users to upload corresponding site photographs enabling visual inspection when required.

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The forms are colour coded for ease of identifying completion status, and when finalised can be exported to PDF minimising administration tasks!

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Check out the video below to see a quick run through of the software.

If your business could benefit from an app or custom software to make processes smoother or more efficient, give us a shout today to see what we can do to help!

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When you work in a busy industry with a million things going on around you it can be really tough to hit the pause button and focus on admin. But what if you didn’t have to? Wouldn’t it be wonderful to have something there 24/7 giving you a helping hand taking care of your customers for you?

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That’s where our software comes in; it’s designed to deliver excellent customer service from the initial enquiry right through to completion … the best bit? It's all done with minimum input from you.

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Watch the video, or continue reading below, to see exactly what our order tracking software could bring to your business.

Customers enter their details in a webform (just like a regular contact us form) including all the information you need, plus you can add extra options such as choosing a date for a survey or selected product - you tell us and we can include it. Once they hit submit, all the information is pulled over into a database and the magic begins!

When a customer sends their enquiry it triggers the software to automatically send customers a login to a portal where they can track the status of their order any time of the day or night.

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Picking appointment times, agreeing proposals, paying invoices, just about anything and everything can be done from within the portal, keeping your admin to a minimum while maximising the customer experience.

Thank customers for site visits, send invoice reminders, or any other info without lifting a finger using the scheduled pre-populated emails option. This triggers emails to be sent at specific steps throughout the process and are tailored exactly to your requirements so that clients always feel that communication is consistent and inline with your company ethos.

You can upload documents to the portal as you go too, so your customers have access to their paperwork to view at a time that’s convenient for them. They can agree to proposals or job amendments from within their account allowing you to get on with the job at hand, rather than having to chase clients for a yes or no.

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To keep your life easy, customer orders all track in an easy to use portal so you always know where you're at with each job. Everything updates automatically as steps are completed requiring minimal input from you so you can stay focused on the important stuff – running your business!

We’d love to have a chat with you about how our order tracking software could benefit your business … get in touch with us anytime for a demo or to ask us any questions, we’re always here to help!

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Click here to get in touch!

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