15 Aug 2025

2. Digital Mapping: See How Work Really Flows

Digital Mapping gives leadership a structured, evidence based picture of how work actually flows. We capture what teams do, how tools are used, where duplication and bottlenecks appear, and how value is created or lost. Evidence comes from an AI assisted survey, targeted interviews, and on site observation, then we turn it into visuals, metrics and level appropriate actions. You do not get anecdotes, you get a clear view of today, with a credible route to a better tomorrow.

Why it matters

Most teams feel busy, but few can show where time really goes. Software stacks grow, handoffs multiply, responsibilities blur. Digital Mapping cuts through this. It reveals the real pathways, the pinch points and the waste. It shows where consolidation is sensible, where automation will help, and how much time you can credibly free.

The result is a plan that improves flow, reduces noise and unlocks capacity.

What you get

Digital Mapping delivers decision-ready outputs, all in one place.

Deliverable

What It Gives You

Executive summary

A concise narrative with top risks, freed time potential and next steps.

Function analysis

Quantified time by team and task, highlighting efficiency opportunities.

Key observations

A structured catalogue of pain points, prioritised by impact.

Wants and opportunities

Team signalled needs and ideas, with short rationale.

Visuals pack

Departmental swim lanes, software use graphs, pathway diagrams and organograms.

Recommendations set

Sequenced, evidence-based actions with prerequisites and owners.

Implementation roadmap

A staged plan that builds momentum and confidence.

Accessibility pack

Short video and podcast summaries for busy leaders.

Executive playback day

A focused debrief with a written decision log.

Optional extras

Deeper benchmark analysis, ROI snapshot, or discovery on a priority pathway.

What this changes for you

The audit doesn’t just diagnose, it creates alignment and confidence.

Without Mapping

With Mapping

Time use is guessed, not proven.

You see where time goes by team and by function.

Duplication and tool sprawl grow unnoticed.

Duplicated work and systems are removed, reducing cost and confusion.

Bottlenecks are fixed reactively.

Pinch points are tackled in order of impact, releasing capacity fast.

Leaders and teams talk past each other.

A shared language for improvement emerges, pulling everyone in the same direction.

How it works

The process is structured, transparent and evidence-led.

Stage

What Happens

Mobilise and scope

Access confirmed in the Yopla Plans Portal, survey scripts and schedule set.

Surveys and questionnaires

AI-assisted outreach for fast, wide coverage across staff.

Interviews and observation

Targeted conversations plus light on-site checks where helpful.

Function analysis

Evidence converted into hours by function with credible efficiency estimates.

Software & pathways mapping

Inventory tools, map handoffs and dependencies.

Synthesis and reporting

Report, visuals pack and practical set of actions produced.

Executive playback

Workshop with leaders, decisions agreed and next steps locked.

Scope and shape

We are clear about what is included, and what is not, so expectations are aligned.

In Scope

Out of Scope Unless Agreed

AI-driven staff survey, on-site interviews, departmental function analysis.

Full technical due diligence, procurement or vendor selection.

Software inventory and usage analysis, pathways and current state mapping.

Deep HR or finance policy redesign.

Visuals pack, recommendations, multi-year roadmap, one-day executive playback.


Accessibility video and podcast for leadership.


Assumptions: Named sponsor, timely access to staff and data, permission for AI survey use, willingness to share software inventories

Who it is for

Leaders who want an honest, defensible picture of how work flows today, and a short, credible plan to free time and improve delivery.

It is especially useful for organisations that:

  • Feel constantly busy but lack clarity on workload.

  • Carry too many tools and platforms.

  • Struggle with recurring handoff issues.

How long and how much

Digital Mapping is a fixed-price package, delivered in three to four weeks door-to-door. Optional travel at cost, payment terms as per MSA.

Organisation Size

Price

Small (50–100 people)

£18,600

Mid (101–249 people)

£33,500

Large (250–500 people)

£58,300

Enterprise (501+)

Price on application

Ready to start

Bring one workflow that annoys everyone. We will show you exactly what Digital Mapping delivers, where time can be freed, and the order in which to act.

If you want clarity on how work really happens, start here.